Showing posts with label internet. Show all posts
Showing posts with label internet. Show all posts

Thursday, February 21, 2019

Xfinity xFi gives you the best speed, coverage and control of your in-home wifi

NOTE: This is a sponsored post from Comcast about xFi.

I had been using my own modem for a few years and it's been a good experience, especially when you're trying to save a few bucks off of the monthly bill. I quickly noticed some tradeoffs, most notably not getting the full benefit of increased network speeds since Comcast's technology is always evolving, which quickly made my purchase dated technology.

I've recently changed to renting the modem, which gives a few advantages: when Comcast makes any improvements, I can just swap the modem. They have also included quite possibly, one of the best new features at no additional charge - xFi, which is only available if you're using their latest rented, in-home gateway.

xFi gives you greater control through a simple, modern, easy-to-use experience so that you can choose who can access your network at any time.

You can download the enhanced xFi experience through your mobile device app store, available for iOS or Android, which enables you to see what devices are on your home WiFi networks, troubleshoot issues, and even pause your home WiFi connections during those times you want people to be focused on things other than the internet and screens.

One great feature is that you can assign a time allowance per device (think different lengths of time per iPad) so you can ensure your kids aren't spending too much time watching videos on Youtube.

Once your modem is installed by a Comcast technician, you have quick access to your home network and can customize things easily through the enhanced xFi experience. You can do things such as:
  • Pause with a Tap: using the xFi app you can pause the network access by time, device or even user.
  • Home Network information: you can view and/or edit the home network name and password
  • Name and Organize devices: You can assign a name to each device and organize the devices
  • Who's using a device: You can create users and assign devices to them
Check out xfinity.com for more information!

Saturday, February 18, 2017

Comcast released some new features to the Xfinity My Account app and new Xfinity Stores

The Xinifity MyAccount app for iOS. Photo courtesy of Comcast.
This post was sponsored by Comcast. All opinions are our own.

Hey guys! Comcast released some new features to the Xfinity My Account app and there's also new Xfinity Stores popping up all over the place!

Some cool new features of the My Account app available on iOS, Android and the web are:

  • Request a time for a Comcast representative to call you back.
  • Monitor a technician’s arrival time for scheduled appointments.
  • Restart a modem or cable box, perform a system refresh, pair a remote or troubleshoot solutions.
  • Check appointment time and reschedule appointments.
  • View and pay your bill or check payment status.
  • Find out if there's an outage in your area and when things should get back to normal.
  • Chat with a technical expert on Twitter.
  • Easily view, change and share your Wi-Fi network name and password.
  • Find your neighborhood XFINITY Store with hours, directions and services offered.
  • Change your preferred email address for receiving communications from Comcast and your account password.
  • Get notifications of scheduled maintenance that may impact performance of services up to three days in advance.
  • Make a one-time payment on your XFINITY account or set up autopay.

If you want, you can still call Comcast on the phone but it's really nice to be able to use the app. I found with a recent service call to my house, the app would give me updates about when the technician was near my house then when he arrived and completed the job too.

You can use the app to request that Comcast call you back, a nice time saving feature!

Comcast is investing in their technology! They double the network capacity every 18-24 months to meet the needs of customers. They have have technology that lets them know where weaknesses exist within the network and are able to fix them before we they exist or service is impacted.

Comcast has been renovating their stores throughout Massachusetts to ensure a better customer experience and to get folks in the door and reached within 10 minutes. I don't know too many stores that have that prompt turn around time.

NOTE: We were provided with compensation for this post. All opinions are our own.